How can we help?

Orders leave our warehouse within one working day. Metro addresses usually receive them in 2–4 days and the rest of India in 4–7. You get a tracking link by email the moment the parcel is picked up, and you can follow it any time from Track Order.

Yes, on most PIN codes. The delivery checker on each product page tells you whether COD is available where you are before you get to checkout.

You can cancel from My account → Orders any time before the parcel is handed to the courier, and the money goes back to how you paid within 5–7 working days. After it ships, get in touch and we will help you return or exchange it instead.

Free over the threshold shown in your cart. Below it there is a flat fee, shown at checkout — there is nothing added afterwards.

Yes. The price on the product page is the price you pay — GST is already inside it, and your invoice shows the split between the base price and the tax.

UPI, all major credit and debit cards, net banking and popular wallets, through Razorpay. We never see or store your card details.

We send it back the day the cancellation or return is approved. Banks then take 5–7 working days to show it. You will see it as a credit from us, or sometimes from Razorpay.

Every product with sizes shows a model note (for example, "Model is 5 ft 6 in and wears size M") and a list of garment measurements under Product Details. Compare them with a garment you already own and love. If you are between sizes, go one size up for a relaxed fit.

We photograph in daylight and keep editing minimal, but screens vary, so a shade can look slightly different on yours. If a colour is a deal-breaker, message us before ordering and we will describe it in detail.

Follow the care instructions on the product page. As a rule, dry-clean sarees, Anarkalis and embroidered sets, and hand wash everyday cottons in cold water. Dry in shade and iron on the reverse.

Send us a photo through Support within 48 hours of delivery and we will replace it or refund it — your choice. You do not need to send the damaged item back.

Yes. Unworn items with their tags can be returned or exchanged for another size within 7 days of delivery. Sarees, dupattas and innerwear-style items such as leggings cannot be returned once opened, unless they arrived damaged or wrong.